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*In
order to offer you a superior product at the lowest possible price,
we do have to have a few terms & conditions! |
Production Time
Production time varies but generally runs anywhere from 5 - 10
business days, depending on what you order.
RUSH ORDERS
We try to accommodate rush orders, we cannot make guarantees. Coated
Canvas will always require an absolute minimum of 3 drying days
simply due to required drying time.
Rush Orders Are Subject To A
15% Min: $20 Service Charge |
Shipping Terms &
Rates
UPS Ground
Shipping: 4% to 10% Depending On Order Total
$ 9.95 Min.
Hawaii, Alaska &
Canada pay actual cost. We will bill your credit card for the
shipping cost when shipped.
If you request UPS Next Day Air, 2 Day Air or 3 Day Air,
we will bill your credit card for the actual cost when shipped. |
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All prints are carefully
inspected & packed. We very, very rarely have a shipment damaged. If
you receive a damaged product or are missing any prints you MUST
tell us by email or letter within 5 days of delivery for us to
be able to file a loss claim. |
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Digital File & Color Requirements
We keep our color
system accurately calibrated and profiled and have very few color or
print quality issues.
We get praised for our color & print quality often, but in order to
offer you the best color match we do have a few guidelines.
File
Types:
Your digital file MUST be either PSD(Photoshop) or .TIFF
or .JPEG. These are the most common files types.
Color:
Your files should be RGB Color Mode for the best color match.
RGB is the standard for most digital files and digital files are
normally RGB unless someone has changed them on purpose. CMYK, Lab
Color or other mode files may alter your color. Sometimes
drastically!
We cannot be responsible for quality due to customer image choice,
such as resolution, low dpi, content, color mode, out of focus, etc.
Remember, your files are
printed as is! You are responsible for all color adjustments &
corrections before sending the file. If your colors are
critical, it is recommended that you order only one copy of a print
before ordering a large quantity of the same print.
If we see something not right we will contact you, but art is
subjective and it is not always easy to tell when something is
wrong.
Cropping:
Most files we get require a little bit of cropping. Try to order
your prints in the same proportions as your file to limit cropping.
If your file requires cropping to fit the size print you order, we
will use our best judgment as to what to crop out and are not
responsible for overly cropped images. If cropping is a
concern, you should crop your file first yourself or tell us what
you do not want cropped out. We will do our best to honor your
request.
Canvas Shrinkage when Ordering Un-Stretched Canvas:
Canvas is a fabric and some shrinkage does happen in the production
process. Any shrinkage is usually slight and the canvas can usually
be stretched to your intended size, but it is recommended that you
not cut or assemble bars or frames until you have that actual print
in hand.
We do attempt to compensate for shrinkage, but because shrinkage is
natural and uncontrollable we CANNOT guarantee exact sizes in
un-stretched canvas.
Note:
Un-coated canvas scratches easily!
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Additional
Services Not Included In The Above Price
These will result in an additional charge on your card. |
Shipping Other Then
UPS Ground
Exp: Next Day Air, 2 Day Air, Etc. |
We will bill your credit
card for the actual shipping cost when shipped. |
Non Stock Stretcher
Bar Lengths
We stock stretcher bars in the most popular lengths. Other
length stretcher bars not listed will result in an extra charge. |
$10 charge
per stretched canvas.
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*
Extra Large Canvas Prints
Stretched canvas prints larger then
30" x 40" or longer then 40".
OR
Roll/Un-stretched canvas prints larger then 40 x 60 Inches. |
25%
Up charge + actual shipping cost. |
|
Rush Orders |
15% - Min: $20
Service Charge. |
Coating Other Then
Semi-Gloss
Our standard Canvas Coating is Semi-Gloss,
but we can also use
Matte or Gloss on request.
|
$10 mixing charge
per order |
Borders wider then
our standard
We leave you about 1" on paper and about 2" on un-stretched canvas.
If you request larger borders, they will count as active print area. |
Charged the image area
rate. |
Anything You Ask For
That Requires Additional Time
You request modifications to your file, image repair, something
removed, masking, composting, etc. |
$50 per hour,
1/2 hour minimum. |